Privacy Policy

Effective Date: June 2025

At PitSync, your privacy is important to us. This policy explains how we collect, use, and protect your data across our mobile apps (iOS, Android) and website.

1. Information We Collect

Personal Details: Name, email address, login method (e.g., Apple ID, Google Sign-In).
Vehicle Information: Make, model, registration number, MOT/tax status, service records, insurance details, refueling logs, and uploaded documents.
Optional Data: Location, odometer readings, and usage patterns if you opt-in to enable features like mileage tracking or predictive reminders.
Website Analytics: Anonymized browser data such as IP address (short-lived), device type, visited pages, and referrer sources via analytics tools.

2. How We Use Your Information

To Provide Core Features: Including vehicle log management, reminders, and tax/MOT tracking.
AI-Powered Features: Your documents may be processed using PitSync’s in-house or third-party AI to extract data, predict maintenance, or generate insights.
Analytics and Improvements: We use aggregated data to improve usability and performance. This includes crash reports and feature usage statistics.
Communications: We may send in-app notifications or email reminders related to your vehicle records.

3. Third-Party Services

We partner with trusted third-party vendors who are contractually obligated to handle your data securely and only as necessary:

Authentication: Services such as Apple, Google, and similar providers help you log in securely.
Hosting & Storage: Your data is stored and processed using trusted cloud infrastructure. Depending on the provider, your information may be processed in the UK, European Union, or United States.
Analytics: We use analytics tools from third parties to understand app usage patterns, improve functionality, and monitor performance. This may include anonymized website or app data.
AI Tools: Some document processing or predictive insights may use third-party AI models or APIs. These are only used to enhance app features and are subject to strict confidentiality and security requirements.

4. Data Retention

We retain your data only as long as needed to provide services, or until you request deletion. Backup and archival copies may be retained temporarily for legal or operational purposes.

5. Your Rights

Access: You can access your data via the app or by contacting us.
Correction: You can update your personal and vehicle details anytime.
Deletion: You may request complete deletion of your account and associated data using the email below.
Portability: Upon request, we can provide a structured export of your data.
No Selling: We do not sell your personal data to advertisers or third parties.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

Analyze visitor traffic and performance
Remember preferences
Track page interactions anonymously

You may disable cookies in your browser settings at any time, though this may affect website functionality.

7. Children's Privacy

PitSync is not intended for use by children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

8. Data Security

We implement strong encryption, access controls, and monitoring to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

9. Camera Permission

PitSync requests access to your device’s camera solely for optional features like scanning receipts, capturing vehicle-related documents, or reading license plates. No camera data is stored or transmitted without your explicit action.

Camera access is never used in the background and is not required for core functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of the app or website after changes implies acceptance.

11. Contact Us

If you have any questions, data requests, or privacy concerns, please reach out to us at:

Email: